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Help & Support

Need help with Goxy? Don’t worry — our technical support team is here to assist you! Contact us via Discord, email, or directly with team members.

speech-bubbleBest way to get help

Join our Discord server for instant assistance and direct contact with the team!


Contact Methods

You have several ways to reach us:

infoResponse Time

We typically respond within 24 hours.


Discord Account Verification

Verifying your Discord account helps us assist you faster by linking your account to your network in our system. This grants you the Customer role, giving access to exclusive support channels.

lockWhy verify?
  • Faster technical support
  • Access to customer-only channels
  • Automatic network identification

How to Verify Your Account – Step by Step

  1. Log in to the Goxy Dashboard.
  2. On our Discord server, go to the Verification channel.
  3. Click the “Start Verification” button. Discord Verification Step 1
  4. Then select “Verify Account” — you’ll be redirected to your browser. Discord Verification Step 2
  5. After a moment, you’ll see a confirmation of successful account linking. Discord Verification Step 3

linkQuick access to everything

Here are the key links to our resources — all in one place!

ResourceLink
Goxy Homepagegoxy.io
Admin Paneldashboard.goxy.io
Status Pagestatus.goxy.io
Discord CommunityJoin Discord
Awesome Goxy ListView list
API DocumentationAPI Docs
megaphoneNeed help?

Contact us!
We respond to all messages within 24 hours on Discord.

Fast Support

Get help in minutes via our Discord server.

Direct Contact

Message team members directly — we’re available daily.

Full Documentation

Browse our docs to find solutions to common issues.


Join the Goxy Community!

Get help, tips, and support directly from the team and other users.

JOIN DISCORD