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Help & Support

Need help with Goxy? Don’t worry β€” our technical support team is here to assist you! Contact us via Discord, email, or directly with team members.

πŸ’¬Best way to get help

Join our Discord server for instant assistance and direct contact with the team!


πŸ“ž Contact Methods​

You have several ways to reach us:

ℹ️Response Time

We typically respond within 24 hours.


🀝 Discord Account Verification​

Verifying your Discord account helps us assist you faster by linking your account to your network in our system. This grants you the Customer role, giving access to exclusive support channels.

πŸ”’Why verify?
  • Faster technical support
  • Access to customer-only channels
  • Automatic network identification

πŸ”§ How to Verify Your Account – Step by Step​

  1. Log in to the Goxy Dashboard.
  2. On our Discord server, go to the Verification channel.
  3. Click the β€œStart Verification” button. Discord Verification Step 1
  4. Then select β€œVerify Account” β€” you’ll be redirected to your browser. Discord Verification Step 2
  5. After a moment, you’ll see a confirmation of successful account linking. Discord Verification Step 3

πŸ”—Quick access to everything

Here are the key links to our resources β€” all in one place!

ResourceLink
Goxy Homepagegoxy.io
Admin Paneldashboard.goxy.io
Status Pagestatus.goxy.io
Discord CommunityJoin Discord
Awesome Goxy ListView list
API DocumentationAPI Docs
πŸ“’Need help?

Contact us!
We respond to all messages within 24 hours on Discord.

Fast Support

Get help in minutes via our Discord server.

πŸ’¬ Direct Contact

Message team members directly β€” we’re available daily.

🧭 Full Documentation

Browse our docs to find solutions to common issues.


πŸŽ‰ Join the Goxy Community!

Get help, tips, and support directly from the team and other users.

JOIN DISCORD